Instant delay.
They booked us all on the next flight, but there wasn't an available connection for us to Birmingham, so they rebooked us on another airline, leaving 5 hours after the original was supposed to.
Another instant delay.
Okay, we'll just be a little late, but we won't have to go through Atlanta. But . . . no bag when we got to Birmingham, and it takes almost an hour to file a simple lost luggage claim, especially when the bag was switched from one airline to another and we had no new bag claim check.
Another instant delay.
They delivered our bag the next day, no problem, but filing a lost luggage claim has got to be the most inefficient process any of the airlines have.
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